Runbooks

Runbooks are the step-by-step admin procedures for the customer-facing workflows that sit outside the dashboard's self-serve happy path — subscribing to a new framework, onboarding a counsel for rule review, and similar low-frequency / high-importance operator tasks.

The pages in this section are mirrored from the engineering monorepo at docs/runbooks/ by scripts/sync-docs-to-mkdocs.sh on every docs build, so they stay in lockstep with the source of truth.

Customer-facing runbooks

• Framework subscription management — how to enable, disable, switch plan tiers, or extend the subscription term on the regulatory framework packs (EU AI Act, RICS, UK Defence AI Playbook, Defence Standard 05-138, Secure by Design).
• Counsel onboarding — Plan 97 counsel review surface: register a counsel, request a review, forward the magic link, read the audit trail.

Operator-only runbooks

Disaster-recovery (Postgres PITR), secret rotation drills, on-call triage and similar internal-only runbooks stay in the engineering monorepo. They are referenced from the engineering section where the audience needs them; the runbook files themselves are deliberately not published because the procedures call internal Azure resources, control-plane secrets, and Bicep templates customers should not run.